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800-906-6919

1-Year Money-Back Guarantee

We are so certain that you will love our products that we stand behind them with a 1-year 100% money-back guarantee.  This guarantee applies to all of our products, including those that you customize with your artwork.  We will even pay for return shipping for customers within the continental US. 

 

The1-year time frame is measured from the product delivery date.


This guarantee only applies to product quality and to product specifications that are presented to the customer in writing.

 

Specifically, we will not refund or re-produce orders without payment in the following situations:

 

*Customer changes their mind after making the purchase.

 

*Customer accidentally orders a product model or product specifications that are different than what the customer needs.

 

*Customer fails to read the product description before making the purchase / Product is “not what I expected”

Nearly all products that we sell can be ordered as product samples, and after an order is placed we can often ship a single unit of the order for customer approval before producing the rest of the order.  This helps to assure that customers order products that are suitable to their needs.